Refund and Returns Policy

Here is a professionally written Cancellations and Refunds web page for Inaevah Pvt. Ltd., based on your policy of refunds within 7–10 days:

Cancellations and Refunds

At Inaevah Pvt. Ltd., we believe in providing a transparent and customer-friendly shopping experience. This policy outlines our guidelines regarding cancellations and refunds to ensure clarity and satisfaction for all our valued customers.

Order Cancellation Policy

We understand that sometimes plans change. That’s why we offer flexible cancellation options.

  • Cancellation Window: Orders can be cancelled within 24 hours of placement or before dispatch, whichever comes first.
  • How to Cancel: To request a cancellation, please email us at inaevahdigital@gmail.com or call us at +91-9799331356, +91-9216431639 with your order ID.
  • Post-Dispatch Orders: If your order has already been dispatched, it cannot be cancelled. However, you may initiate a return after delivery (if applicable).

Refund Policy

Once your cancellation or return is confirmed, your refund will be processed as per the terms below:

  • Processing Time: Refunds are initiated within 7 to 10 business days from the date of approval.
  • Refund Mode: The amount will be credited back to the original mode of payment (e.g., credit card, UPI, net banking).
  • Non-Refundable Charges: Shipping, COD, or handling fees (if any) are non-refundable, unless the item was defective or incorrect.

Returns and Refunds Eligibility

You are eligible for a refund if:

  • The item is returned in unused condition, with original packaging and tags.
  • The return is initiated within 7 days of delivery.
  • The return is due to damaged, defective, or wrong products (with proof via photo/video within 48 hours of receipt).

How to Request a Refund

  1. Contact our support team via email or phone with your order ID.
  2. Provide the reason for the refund and attach any required evidence (e.g., damaged product photos).
  3. Our team will verify and initiate the refund process upon approval.

Contact Us

Have questions about your refund or cancellation?

Inaevah Pvt. Ltd.
Plot no. 8, Hanuman Colony Jagatpura, Dwarika Path, Model Town, Malviya Nagar, Jaipur, Rajasthan 302017
Email: inaevahdigital@gmail.com
Phone: +91-9799331356, +91-9216431639